Return, Refund & Warranty Policy
Return Policy
- We accept returns only for damaged, defective, or incorrect products received.
- Return requests must be made within 1 days of delivery.
- The product must be unused, in its original packaging, and in resellable condition.
- To initiate a return, contact us at [Nexodyss@gmail.com] with your order details and images of the issue.
Refund Policy
Refunds are processed only for:
- Damaged or incorrect items (if a replacement is unavailable).
- Orders canceled before shipment (if applicable).
Refunds are credited to the original payment method within X business days after approval.
Shipping fees are non-refundable unless the issue is due to our error.
Replacement Policy
- If you receive a damaged or incorrect item, we offer a free replacement instead of a refund.
- Replacements will be processed once we verify the issue through images or returned products.
- The new item will be shipped within 3 business days after approval.
How to Request a Return, Refund, or Replacement?
Email us at [Your Support Email] with:
- Order ID
- Clear images of the issue
- A short description of the problem
Our team will review your request and respond within X business days.