Privacy Policy - Nexodyss

Privacy Policy

Your privacy is critically important to us. This Privacy Policy outlines how Nexodyss.in collects, uses, maintains, and discloses information collected from users (each, a "User") of the Nexodyss.in website ("Site"). This privacy policy applies to the Site and all products and services offered by Nexodyss.

Your Privacy Matters to Us

At Nexodyss.in, we are committed to protecting your privacy. This policy explains our practices regarding the collection, use, and disclosure of your personal information. We believe in being transparent about our data practices and ensuring that your information is handled responsibly and securely. By using our website and services, you consent to the data practices described in this policy.

Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. We will collect personal identification information from Users only if they voluntarily submit such information to us.

Types of Information Collected:

Personal Identification Information:

  • Contact Information: Name, email address, mailing address, phone number.
  • Account Information: Username, password (encrypted).
  • Payment Information: While we process payments through secure gateways (e.g., UPI, credit/debit card processors), we do not store full payment card details on our servers. This information is directly handled by our trusted payment partners.

Non-Personal Identification Information:

  • Browser name, type of computer or device, technical information about Users' means of connection to our Site (such as the operating system and the Internet service providers utilized), and other similar information.
  • This information is collected to improve website functionality and user experience.

User-Generated Content:
Designs, images, and text uploaded by you for custom products. Please see our Terms & Conditions regarding rights and responsibility for uploaded content.

How We Use Your Information

  • To Process Transactions: To fulfill your orders, process payments, and deliver products. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • For Marketing and Promotions: To send you relevant offers, promotions, and updates about our products and services, if you have opted in to receive such communications.

Data Protection & Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

  • Encryption: Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
  • Access Control: Access to your personal data is restricted to authorized employees, agents, and contractors who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
  • Regular Security Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • Payment Security: We partner with reputable and secure payment gateways that are compliant with industry standards to handle all payment transactions. We do not store your full credit card details on our servers.

Cookies & Tracking Technologies

Our Site may use "cookies" to enhance User experience. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Cookies:

  • Essential Cookies: Necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytical/Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of15 our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These16 enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.